Mon–Sat, 08:00 – 19:00 IST · 24×7 escalation line for contracted sites
Elite Hygiene Services has serviced washrooms across Bengaluru since 2013. The business exists because of a pattern we kept hearing from facilities managers — the cleaning was fine, everything around it was not.
Operating in Bengaluru since 2013
Washroom units under contract
Active site contracts
Guaranteed fault response
Before starting this company we spent years inside facilities teams and hygiene suppliers, and the pattern was consistent. Nobody terminated a hygiene contract because a unit was not wiped properly. They terminated because two visits were missed in a row and nobody called; because compliance asked for twelve months of disposal records and the vendor could produce four; because a different crew turned up every month and had to be re-inducted to site each time.
Those are operational failures, not cleaning failures, and they are all fixable with boring discipline — a published calendar, a documented waste chain, a payroll rather than a labour sublet, and a quote process that does not hold the customer hostage to a site visit.
So that is the business. The cleaning is the easy part, and every serious competitor does it adequately. What we compete on is everything that happens around it.
Mission
To make washroom hygiene the least eventful line item a facilities manager owns — predictable in cost, predictable in schedule, and fully documented when someone asks.
Vision
To be the hygiene contractor that Karnataka's facilities managers recommend to each other — on the strength of the service record rather than the sales pitch.
Every site gets a dated visit calendar for the full contract term at signing. Technicians arrive within the published window, and any change is notified before the visit — not explained after it.
Sanitary and hygiene waste is collected in sealed liners, weighed at handover and consigned to a Karnataka State Pollution Control Board authorised processor. You receive the consignment record with the visit report.
No labour-contract sublet. Technicians are on our payroll, police-verified, uniformed, vaccinated and trained on the single service line they run — the drain crew is not the vending crew.
Send washroom count, cubicle count and site type. You get an itemised per-unit, per-visit price the same or next working day — no mandatory site visit before you see a number.
Most of what makes a hygiene contract reliable is unglamorous scheduling and staffing decisions made long before a technician reaches your building.
Every technician is on our payroll, police-verified and issued with uniform, ID and PPE. Labour sublet is how a hygiene vendor loses control of who walks into a client washroom, and we do not do it.
Drain treatment is a different skill from vending restock. Crews are trained and certified on a single service line and stay on it, which is why fault rates fall in the second quarter of a contract rather than staying flat.
Every installed unit carries a QR asset tag. Visits are logged against the tag, not the building, so a report can tell you which specific cubicle was serviced, when, and by whom.
Sites are grouped into geographic routes so a technician covers a cluster in a day. That is what makes a 24-hour fault response affordable — there is already a crew in your area most days of the week.
A supervisor spot-audits a sample of sites every week, unannounced, scoring against the same checklist the technician works to. Scores are visible to the client on request.
Contracted sites get a 24×7 number that rings an operations manager, not a call queue. It is used rarely, which is rather the point.
Frequency, consumable sizing and documentation are set per sector. The service lines are the same; the way they are applied is not.
Multi-tenant floor plates where washroom standards are part of the lease agreement and complaints escalate to the landlord. High peak-hour density, low tolerance for odour.
Shift-pattern sites with heavy washroom loading, grease and solids in drain runs, and statutory welfare obligations under the Factories Act.
Environments where waste segregation is audited and any gap in the disposal chain becomes a licensing problem, not a housekeeping one.
Guest-facing washrooms where a single bad impression shows up in a review, and back-of-house drains that carry fats, oils and grease.
High-volume, low-supervision washrooms with acute term-time peaks and a duty of care around menstrual hygiene provision.
Public washrooms carrying thousands of uses a day, where consumables run out between visits unless dispensing is sized to actual footfall.
Sites are grouped into geographic routes, which is what makes 24-hour fault response practical rather than aspirational.
Sites beyond this radius are quoted case by case and normally need a minimum unit count to be viable. Ask — the answer is often yes if you are near an existing route.
Send washroom and cubicle counts and we'll come back with an itemised schedule of rates, a recommended frequency per washroom, and a service calendar you can hold us to.
